Trauma Intervention Program Inc. (TIP), a national non-profit organization was founded in 1985. TIP has 15 affiliates serving over 250 cities across the nation. Each affiliate, citizen volunteers respond to traumatic incidents at the request of police, fire and hospital personnel to support those who are emotionally traumatized.

TIP is a group of specially trained volunteers who provide emotional aid and practical support to victims of traumatic events and their families in the first few hours following a tragedy thus making them available 24 hours a day, 365 days a year. Adelin Gasana produces this short film documenting the ongoing activity of TIP volunteers throughout the city of Pensacola, Florida.

These TIP volunteers are called by police officers, firefighters, paramedics, and hospital personnel to assist family members and friends following a natural or unexpected death; victims of violent crime including rape, assault, robbery, or burglary; victims of fire; disoriented or lonely elderly persons; people involved in motor vehicle accidents; people who are distraught and seeking immediate support; and survivors of suicide.